Rakuten Viber eliminates spam calls with new Caller ID feature

Rakuten Viber, the global leader in private and secure messaging and voice-based communication, announces its new Caller ID feature, identifying unknown callers and protecting users from spam. Users of the application can opt-in to activate the capability to identify all calls received, including if the caller is not using Viber to call.

Viber’s new Caller ID feature will identify unknown callers and allow spam detection, providing extra prevention from the spam calls

Cybersecurity has been a hot topic across the globe for many years. Even though the usage of smartphones and internet has been high, most of the Myanmar people, especially those from the rural areas are still struggling to keep out of the scam calls. This newly launched Viber’s new Caller ID Feature will be an important step to help those users to avoid scam calls more than ever.

With Viber’s Caller ID feature, when the ring is from potential spam, the user will be alerted with an identification of an unsolicited caller. This is based on spam score aggregation and numbers that have been reported by Viber users. Once a call has ended, the user will be offered additional post-call actions such as redialing, messaging, saving the contact as well as reporting.

Image: Viber

“We are excited to provide this additional layer of protection and awareness to our users,” says Ofir Eyal, CEO of Rakuten Viber. “Caller ID allows us to give users peace of mind, nobody likes receiving spam calls. This is another step we are taking to put more control in the hands of the users.”

Image: Viber

Existing users (with Viber 19.3.0 or later) can enable Caller ID under ‘Calls and Messages’  within the app’s Settings menu.

How to Enable Caller ID:

  1. Open Viber on your phone
  2. Tap ‘More’
  3. Tap ‘Settings
  4. Tap ‘Calls and Messages’
  5. Find Caller ID and toggle ‘ON’ the option