Viber Services for the Businesses to Run Smoothly

The majority of small businesses are getting to make internal changes at the moment. It can be seen that some keep running by changing their processes and procedures into ones that are being done online. In order to promote the capacity of the businesses and to help them run their processes at best, Viber has provided the following services.

Chatbots: As the infection rate of the Covid-19 Third Wave is fast and intense, most people stay at home if it is possible. That is why Viber starts adding the new function; Chatbot for the Start-Ups, Small and Medium Businesses, and the Companies to communicate confidentially with each other and also to keep running so far. Being in the age of technology, the function of this Chatbot is able to help businesses perform effectively through its technology. Chatbots are the medium aimed at the customers to be able to purchase at ease and keeping both the businesses and the customers convenient, and therefore it may probably become as support in improving the businesses. Photo Source thantsettun@mangomyanmargroup.com

Communities: Viber Communities can be regarded as the most useful service during Stay at home period. Anyone can see that Viber users in Myanmar can still connect well with their respective organizations and teams by using Viber Communities. Small and Medium Businesses, Banks, Telecommunication Services, Online Businesses, Mobile Phone Businesses, retail, Job Agencies, and other businesses could easily connect with their customers by the use of Chatbot. NGOs and Social Welfare and Relief Organizations were also able to support medicines and necessaries to the remote areas through Viber Communities.

Default end-to-end encryption: This high-level service of Viber is the function not to save the messages sent by the users in the server. By using encryption technology, it functions the messages not to be received by the other people and or organizations except the one who sent the messages and makes them safe.

Disappearing Messages: This feature is the function that one can set a certain time and then the messages sent by will get completely deleted by that specific time automatically.

Hidden Chats and Pinned Message: This function is useful when it comes to putting the important chats at the top of the conversation and hiding the chats which shall never be seen by the others. Photo Source thantsettun@mangomyanmargroup.com

Edit and Delete Messages for All: This feature can be used to edit or delete a certain message when it was sent by mistake or it should not be sent anymore. Even being seen by the other side, the function still works if the soon-to-be-edited or deleted message is being pressed for some time.

Pin Verification: To keep one’s account secure, safety and privacy can be upgraded by using both Pin numbers and Verification. This function can be done when one uses Viber Application on a computer.

Rakuten Viber is providing services that are really useful for people to keep running their businesses conveniently during the pandemic.