Introducing Facebook Shops: a convenient way to buy things

Facebook is a Social Media Platform that always keeps in touch with its users and tries to fulfill their needs. Facebook has noticed that users have previously posted product photos with a message to sell their products. In the past, things were only available in stores that are now available on the internet.

Photo source https://about.fb.com/news/2020/05/introducing-facebook-shops/

That’s why Facebook gives a place to experience the joy of shopping in a place, and to help small businesses adapt and make it easier for people to discover and shop for things they love. Right now many businesses are struggling and with stores closing, more are looking to bring their business online. Our goal is to make shopping seamless and empower anyone from a small business owner to a global brand to use our apps to connect with customers.

Facebook Shops make it easy for businesses to set up a single online store for customers to access on both Facebook and Instagram. Creating a Facebook Shop is free and simple. Businesses can choose the products they want to feature from their catalog and then customize the look and feel of their shop with a cover image and accent colors that showcase their brand. This means any seller, no matter their size or budget, can bring their business online and connect with customers wherever and whenever it’s convenient for them.

Photo source https://about.fb.com/news/2020/05/introducing-facebook-shops/

People can find Facebook Shops on “Business” Facebook Page or Instagram, Profile, or discover them through stories or ads. From there, the users can browse the full collection, save products that make interested to you and place in order either on the business’s website or without leaving the app. You can save things that you want to purchase by clicking “Add to Bag”. Items in your “Bag” can be purchased by filling a number of items that you want to purchase, fill for the payment, and click “Place Order”. If you need to ask someone for help in Facebook Shops, you’ll be able to message a business through WhatsApp, Messenger, or Instagram Direct to ask questions, get support, track deliveries, and more. And in the future, you’ll be able to view a business’s shop and make purchases right within a chat in WhatsApp, Messenger or Instagram Direct. Facebook Shops is now rolling today and will be more widely available in the coming months.

Your activity in Facebook Shops will not be shared with your friends or to your profile or feed, unless you choose to share it. The users can send an item you’re interested into a friends via WhatsApp or Messenger or add it to the Instagram Story. If you make a purchase from a business’s shop using Facebook Pay on Facebook or Checkout on Instagram, the business will receive your delivery and contact information. Facebook Pay is now only available in US.