Updated 8 November 2026. This page was first written in June 2021. The short answer below reflects what MPT’s own website says as of November 2026; the original 2021 article is kept further down as a record.
Quick answer: how to check and fix your MPT SIM registration
- Check what is registered: dial *601# from the MPT SIM. MPT says this shows the registration details held for that SIM.
- Re-register (correct your details): in the MPT4U app (update to the latest version first, MPT says), on MPT’s self-care site care.mpt.com.mm, or at an MPT Own Shop / MPT Branded Shop — bring your NRC if you go in person.
- What you need: your full name, clear front and back photos of your original NRC (National Registration Card), and your NRC number. MPT’s FAQ says foreigners use a passport instead of an NRC.
- Limit: MPT says one NRC can register a maximum of two MPT SIMs, as directed by the Posts and Telecommunications Department (PTD). If the app says “already reached two cards”, MPT tells you to go to a shop.
- Write it in Burmese: MPT says Myanmar citizens must enter their details in Burmese, exactly as on the NRC (region/state code, township code, NRC type and the 6-digit number). A registration made in English is one of the reasons MPT lists for receiving a re-registration SMS. Foreigners can enter details in English, as on their passport.
- Help: call MPT’s call centre on 106.
Why it matters: MPT’s re-registration page says customers who get an SMS titled “MPTSimAlert” have 30 days to correct their details, and that outgoing calls and data can be restricted if they don’t. Its FAQ adds that the SIM itself may be terminated and that bank OTP codes sent to the number may stop. In December 2022 Myanmar’s operators said SIM details would be checked against the Ministry of Immigration and Population’s database and SIMs with incomplete or incorrect information would be deactivated. The nationwide deadline at the time was 31 January 2023, which has now passed. MPT’s site does not publish a newer deadline; its FAQ says the exact suspension schedule is not fixed, so if you receive the SMS, act on it rather than wait.
What we could not confirm: whether the old link in the 2021 article (my.mpt.com.mm) still works — it did not respond when we checked — and whether MPT has changed any requirement since its pages were last updated (the re-registration page was last modified in January 2025). Check with *601# or 106 before you act.
Using another operator? See our guide to Mytel SIM registration. Bringing in a phone from abroad is a separate rule — see Myanmar’s CEIR phone registration.
Sources: MPT, SIM Re-registration; MPT, SIM registration; MPT, Telecom Operators Announce Importance of SIM Re-registration (14 December 2022).
Original article (June 2021)
The text below is the original report from June 2021 and describes the situation at that time.
MPT, a licensed telecommunications operator in Myanmar, is trying to provide the best services for users across the country during this crisis and released the information required for the registration of MPT SIM Cards.
According to recent SIM registration information from users, it is stated that some users who don’t have their personal information properly registered may experience outgoing calls at the discretion of the relevant authorities in the coming days.
Photo Source https://www.mpt.com.mm/mm/
It also states that all telecom operators in Myanmar are required to adhere to the SIM registration directives of the Directorate of Telecommunications (PTD).
Some users’ outgoing calls were blocked on the instructions of the relevant authorities after announcing to review their SIM card registration. However, each user can easily and successfully complete the registration through a variety of registration methods for SIM Cards and continue to use the outgoing call service.
Those recipients who receive SMS for SIM card re-registration can complete the registration process through MPT4U Application (or) https://my.mpt.com.mm/ (or) by dialing * 601 #. SIMT registration information is also available at MPT Own Shops and MPT Brand Stores.
The required information for re-registration of MPT SIM Cards are
User name
Photo of original National Register of Citizens (NRC) card (Front and Back) (name and ID card number must be clear)
NRC number
After successful registration of your MPT SIM card, you will be able to use your SIM card again.
MPT strongly encourages users who receive SMS notifications for SIM registration to carefully review their personal information and return the required information as soon as possible.
For more detailed information about MPT SIM registration, dial hotline number 106 (or) visit MPT website https://www.mpt.com.mm (or) contact MPT shops.