The remittance services of Wave Money can now be made as usual
The remittance services of Wave Money can now be made as usual although the processes have been suspended in February 2021.
There have been delays in remittance services through Wave Money Agents and Application for cutting off internet service starting from 7:30 AM on 1st January 2021. In addition, the processes in Wave Money services, and Application processes have also been stopped for the network maintenance according to the communication instructions during February 6 and 7, 2021. 
Photo Source https://www.wavemoney.com.mm
A Wave Money Agent said “We are still transferring money if we have enough money in our account and if we have a good internet connection. The internet connection has now restored and we will continue our process as we still have money in our account. There are still many remittances.”
According to Wave Money, the deposit list will remain the same in case of a sudden loss of internet connection during the remittance process.
An entrepreneur who is transferring money with Wave Money said “We don’ want to stop the Wave Money service as it is convenient to transfer when banks are not open. Being able to use remittance service with Wave Money makes business more convenient. So, we worry about stopping this service.”
Wave Money has also released a contact number to contact Wave Money Customer Service for service assistance. Telenor users can contact 900 while other operators can contact 09790009000. Also, users can contact Wave Money’s Facebook Page and Messenger.
Information about Wave Money service is available on the Official Facebook Page of Wave Money, WavePay Application, or Call center in no time.
It is important to note that the real Wave Money Facebook Page has a blue mark next to it. Photo Source https://www.wavemoney.com.mm
Wave Money also informed users not to share PIN number, OTP number, Secret Number, and other personal information to anyone, and Wave Money customer service staff do not ask for customer information or personal information. Wave Money will only be able to connect with users through official channels.
Wave Money also transferred up to 12 trillion kyats (the US $ 8.7 billion) in remittances during the 2020 COVID 19 pandemic. It also paid up to 88 billion kyats (the US $ 65 million) in agency fees. During that time, Wave Money was transferred over 3.9 million monthly transfer, and WavePay has over 1.5 million monthly subscribers.
